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Support and Contact

Questions or Feedback regarding my RailWorks add-ons?

Please send me an email.
I am looking forward to hearing from you.

About this website

This website is owned and maintained by:
Michael Stephan
Reichpietschstrasse 27
04317 Leipzig
GERMANY

How does it all work?

Purchase, Shipping and Returns, Troubleshooting:

On our website you will find an "Add to Cart" button next to each item which is for sale. Clicking on these buttons will add the selected items to a PayPal shopping cart, which will open in a new browser window. You will not purchase anything yet by clicking the "Add to Cart" buttons. To actually buy the products listed in your cart, please click the "Proceed to Checkout" button on the Paypal shopping cart window.

To change the Paypal shopping cart language to English if appears in German at first, all you need to do is delete the "de/" from the "https://www.paypal.com/de/..." in the shopping cart's browser window's address bar.

Golden Age of Railroading only accepts Paypal as method of payment.

Your order will be shipped as a download, typically a Railworks RWP file, after Paypal has processed your payment. The download links will be emailed to you as soon as possible, but please allow up to 48 hours to send the email. If you do not hear from us within this time, please send an email to: support@golden-age-rails.com

Returns: As our products are downloads, we cannot offer you refunds as you cannot return the product. In case our products do not work properly or you encounter problems of any sort using our products, we will of course try our best to find a solution and get things to work as they should.

© 2008-10 by Michael Stephan